Terms of Use

By using this Site, you are agreeing to these terms of use. If you do not agree to these terms of use you should not use this Site. We reserve the right to change these terms of use at any time. Any changes will be posted on this Site. Your continued use of this Site following the posting of changes to these terms of use will mean you agree to those changes.

Website owner

This Site is owned and operated by The House of Kaizen Limited ("our", "us", and "we") under the trading name Again, a company registered in England with registered number 04967817. Our registered business address is Ibex House, 162-164 Arthur Road, SW19 8AQ, United Kingdom. Our VAT number is GB 945 7195 85.

Disclaimer

The materials in this Site are provided "as is" and without warranties of any kind either express or implied. We do not warrant that this Site or any part of it will be available in an uninterrupted or error-free way, that defects will be corrected, or that this Site or the server that makes such materials available is free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of the materials in this Site in terms of their correctness, accuracy, reliability, or otherwise. You assume the entire cost of all necessary servicing, repair, or correction of your computer equipment following your use of this Site. These limitations of liability do not apply to the extent that they are prohibited by any applicable law.

Except where otherwise indicated, the copyright in all material appearing on this Site (including but not limited to all text, graphics, drawings, logos, photographs, videos, and sound recordings) is owned by Again. All trade marks, service marks and trade names of Again used in this Site (including but not limited to the name Again and the Again logo) are trademarks or registered trademarks of Again. Other trade marks, service marks, and trade names belong to their respective owners. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify any material (whether protected by copyright or trademark law) owned by us in any way without our prior written consent. The use of our copyright material or trade marks on any other web site or in any computer network is prohibited without our prior written consent. We prohibit the use of our trademarks as a link on other web sites unless such use has been approved in advance in writing byus or one of our authorised agents.

Restrictions on use of Site and materials

Permission is granted to view, electronically copy, and print in hard copy portions of this Site for the sole purpose of using this Site as an electronic brochure, ordering or receiving a product or service from us, or communicating with us, provided you keep intact all copyright and other proprietary notices. With these exceptions, no material from this Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You may not use this Site for the purpose ofmodification of the materials or use of the materials for any other purpose, including but not limited touse on any other web site or in any computer network.

Any software downloaded from the Site, including any files and images incorporated in or generated by the software, and data accompanying the software is licensed to you by Againor the relevant owner of the software or other material and its use is subject to the terms of the licence agreement included in the installation package. Neither we nor any such relevant owner transfers title to the software or other material to you. Except to the extent required by any applicable law, you may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the software to a human-readable form.

You are prohibited from transmitting to or from this Site any unlawful, threatening, defamatory, obscene, inflammatory or pornographic material or any other material that could give rise to any civil or criminal liability under any applicable law.

Limitation of Liability

Again makes no warranties or representations as to the accuracy of the information on this Site and we assume no liability or responsibility for any errors or omissions in its contents. Under no circumstances, including, but not limited to, negligence shall we be liable for any damages of any description resulting from the use of, or the inability to use, this Site or its content. These limitations of liability do not apply to the extent that they are prohibited by any applicable law.

Links to other websites

There are links to other web sites from this Site that take you outside our service. Such other websites are beyond our control and we do not accept any responsibility for any loss or damage you may suffer as a result of using such other websites. These other websites may send their own cookies to you, collect data, or solicit personal information. While we strive to protect our users' personal information and privacy these other websites may not do so and you use them at your own risk.

Products & Services

Any product or service provided by us is subject to a Master Services Agreement, Statement of Work, or other terms applicable to that product or service.

Complaints

If you have a complaint or are unhappy with any aspect of this Site, please email hello@again.agency or write to: Just Ask, Again, Ibex House, 162-164 Arthur Road, SW19 8AQ, United Kingdom

Any complaint will be acknowledged within 10 working days and a resolution or explanation proposed within 20 working days. All complaints will be properly investigated and dealt with in confidence. No information supplied will be used for any other purpose other than to respond to the complaint.

Termination

These terms of use are effective until terminated by either party. You may terminate these terms of use at any time by destroying all materials obtained from this Site and all related documentation and all copies and installations thereof, whether made under these terms of use or otherwise. These terms of use will terminate immediately on notice from Again if you fail to comply with any term or provision of these terms of use. Upon termination, you must destroy all materials obtained from this Site and all copies thereof, whether made under these terms of use or otherwise. Any termination onnotice from Again shall not automatically affect any rights you may have in relation to any product or service you have already contracted to receive from us although under the terms and conditions applicable to that product or service may entitle us to terminate our contract with you should you breach these terms of use.

Privacy

Information you transmit through this Site is subject to ourgain’s privacy policy and remains our property. Please click here to see our privacy policy. We endeavour to protect your personal information and privacy but we cannot guarantee that any information you transmit to us over the internet will not be monitored or intercepted in the course of transmission. Accordingly, if you transmit information to us over the internet you do so at your own risk.

Entire Agreement

With the exception of the Master Services Agreement, Statement of Work, or other terms which apply to any product or service provided by us, these terms of use are the entire agreement betweenyou and Again with respect to the use of this Site and supersede any prior understandings or agreements (written or oral).

Governing Law & Jurisdiction

Any claim relating to, and the use of, this Site and the materials contained herein is governed by the law of England and Wales and is subject to the exclusive jurisdiction of the courts of England and Wales.

June 2020 Edition

Website Terms of Use

Please read these terms of use carefully before using this website ("Site").