We promise to:

• Keep your data safe and secure and process it in a manner that followsyour wishes.
• Only use or disclose your personal information to provide you with the information you have requested or have agreed to receive or if we are required to disclose it by any applicable law, regulation or legal process.
• Assist you to change yourmind at any time about the communications you have signed up to receive.
• Only disclose your data to third parties for marketing purposes when you have said it's OK to do so.

About Again.

This is the worldwide privacy policy for Again the trading name of The House of Kaizen Limited, a wholly owned subs Limited, company number 04967817, and registered business address at Ibex House, 162-164 Arthur Road, SW19 8AQ, United Kingdom

You can reach us by email at hello@again.agency. You can reach us by telephone at +44 (0) 207 253 4133. Alternatively, you can write to our office via the contact details at the bottom of this policy.

What information do we collect about you and how do we use it?

Wecollect personally-identifiable information on certain areas of the site where you register, request information or a response, sign up for events, apply for jobs and participate in user posting areas, such as surveys. We will process the data you supply in order to provide any service you have requested when you sign up on our website.For instance, we collect your Full Name, Email and Phone Number and Company Name on our website Contact Us form, in order to get back to you with the information you have requested.

We are the sole owners of the information collected on this site. We only have access to the information you voluntarily give us. We will use your information to respond to you, regarding the reason you contacted us. We will not sell or rent this information to anyone.

We will only use your personal data for the purposes you have permitted and we will not share it for marketing purposes outside of Again, unless you have given us permission to do so. If this practice changes in the future, we will update this policy to identify the third parties and include customer opt-out information.

Where is your data stored?

Your data is held on secure servers operated by Again and will be stored under robust security measures. To prevent unauthorised access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical and electronic procedures to safeguard and secure your personal data while in our care. Any outside suppliers are under strict contractual terms to mirror the security policies that we currently have in place.

We have put in place procedures to deal with any suspect personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

How we share your data:

If you complete a survey that we send you, your data will be stored on Typeform –the platform we use to collect survey responses. There is more information about Typeform here.

What are cookies and how do we use them?

Cookies are simple text files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow). This file enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improvedservices.

We also use cookies to help us compile reports about site traffic and site interaction so that we can see how the site is performing and offer better site experiences and tools in the future.You can set your browser not to accept cookies and the below websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

For further information visitwww.aboutcookies.orgorwww.allaboutcookies.org.You can also find further information on how to disable cookies or manage your cookie settings for the browser that you use from the following list:

• Google Chrome
• Firefox
• Internet Explorer
• Safari

Access to your information and corrections

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the below address. We want to make sure that your information is correct and up to date. You may ask us to correct or remove information that you think is inaccurate.You can also use the unsubscribe link at the bottom of our emails to remove your details from our mailing list.

How to contact us

London office: Just Ask, Again, Ibex House, 162-164 Arthur Road, SW19 8AQ, United Kingdom.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 8th June 2020.

June 2020 Edition